Eric O’Brien

Sr. Manager, Payment Operations, Dunkin' Brands

Eric is the Senior Manager of Payment Operations & Analytics at Dunkin’ Brands. In his role, Eric oversees the business vertical of payments acceptance for Dunkin’ and Baskin-Robbins focusing on financial analytics, accounting, technology & franchisee relations. In addition to day to day responsibilities, Eric’s team also has responsibility for the relationships with the card networks, acquirer & processor – ensuring rules compliance and represents payments throughout the Dunkin’ ecosystem with many cross-functional teams on digital initiatives and fraud mitigation.